Privacy Policy

Effective January 1, 2026

Superior Sioux City Insulation Company, siouxcityinsulationcompany.com, quotes@siouxcityinsulationcompany.com

Who this policy covers

This privacy policy explains how Superior Sioux City Insulation Company handles the information you share when you visit our website, call us or ask for an estimate. We're an insulation contractor in Sioux City, IA, and we keep this policy short and plain so you know what happens to your details before you hand them over.

It applies to this site, starting from our home page, and to the requests that come through it. If you want to know more about who we are and how we work, our about page covers that.

What information we collect

When you fill out our estimate form, we collect what you type in, which is usually your name, phone number, email address, street address and a short note about your house, such as a drafty room or a hot upstairs. We ask for the address because we can't give you an estimate without seeing the attic, crawl space or walls in person.

When you call us at (712) 560-3837, we may write down your name, number, address and what you told us about the job so whoever comes out already knows the background.

When you browse the site, basic analytics tools may record general details such as your device type, browser, the pages you looked at, how long you stayed and roughly where you're visiting from. This tells us which pages people find useful and which ones need work, and it isn't tied to your name.

Our site may also use cookies, which are small files your browser saves so the site loads properly and so our analytics can count visits. You can block or clear cookies in your browser settings, and the site will still work for reading pages and sending a request.

How we use your information

We use your contact details to answer your request, schedule an estimate, do the work and follow up afterward if something needs a second look. We may also use them to send you an estimate, an invoice or a reminder about an appointment you've already set.

We don't sell your information, and we don't rent it or trade it to other companies for their marketing.

We share details only when we have to in order to do the job or run the business. That includes the outside service that runs our online form, the tools we use for scheduling and billing, and anyone the law requires us to share with. Those services get only what they need for their part of the work.

How long we keep it

We keep your information for as long as we need it to finish your job, stand behind our work and keep the business and tax records we're required to keep. If you asked for an estimate and never hired us, we don't hold onto your details longer than we have a reason to.

Analytics data is kept in summary form, so it's mostly counts and trends rather than anything about you personally. When we no longer need a record, we delete it or make sure it can't be traced back to you.

How we protect it

We limit who can see customer records to the people who need them to do the work, and we use password-protected tools to store them. No website or system is perfectly secure, so we can't promise nothing will ever go wrong, but we take reasonable care and we'll let you know if a problem affects your information.

Your choices and rights

You can ask us what information we have about you, ask us to correct it if it's wrong, or ask us to delete it. We'll do that unless we have to keep a record for legal, tax or warranty reasons, and if so we'll tell you which part we're keeping and why.

You can stop hearing from us at any time by telling us you'd rather not be contacted. Depending on where you live, state law may give you other privacy rights, and we'll honor those when you ask.

Our site isn't meant for children, and we don't knowingly collect information from anyone under 13. If you think a child has sent us their details, let us know and we'll remove them.

How to raise a privacy concern

If you have a question about this policy or want to make a request about your information, call us at (712) 560-3837 or reach us through our contact page. Tell us what you'd like us to do, and we'll reply within 1 business day to confirm it and let you know what happens next.

If we change this policy, we'll post the new version on this page, so it's worth checking back now and then if you've shared details with us.